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FAQ

 

GENERAL QUESTIONS

What is Give A Mile?

Give A Mile is a ‘not for profit’ online platform that enables people to visit a palliative ill person or people with a life threatening illness through crowdfunding of flights via donations of travel loyalty miles.

How does the transaction process work?

Give A Mile connects with people who are dealing with a palliative ill person or critical illness through its partnership, via people submitting their profile form to us and via outreach in our communities. The person that needs to travel to see palliative/seriously ill friends or family, creates a profile form and describes their story, and where they need to go. Give A Mile then reviews this form by its flight review team. If approved Give A Mile posts this story for donors to donate loyalty travel miles to help those in need. There is also a general miles pool which comes from people and corporate donations. For the pooled miles, Give A Mile will do its best to help everyone in need by donating miles to the stories where timing is the most critical.

How did Give A Mile start?

Kevin Crowe our founder, lost a very close friend to brain cancer. Before his friend passed away, Kevin spent a lot of time visiting him in a hospice. This was a very powerful and meaningful experience. Sometimes friends and family cannot afford to see their loved ones one last time. This was heart breaking. He came up with this idea to help those have that one last visit. How does Give a Mile fund its day-to-day operations? Give a Mile is a 100% donation model – all miles given go to that specific person’s story to help them not to an organization in the middle. Funds that go to running our operation are raised separately and declared as such. Think of it as two separate buckets we use. We do ask and need people to donate money to help our operational costs and we are fully transparent on how these funds get spent.

Can I see your financials?

We are currently updating how we will format and share this information. We are committed to 100% transparency. We aim to release annual statements online each year.  We are hoping to have this section updated by April 2019.

2015 Financial Details

2014 Financial Details

Who do I contact for more information?

Please email us at [email protected] with any questions, concerns, ideas or other feedback you may have. We look forward to hearing from you!  

 

APPLICANTS WHO NEED TO TRAVEL

What are the qualifications to be selected?

You must have a family member or very close friend that is a palliative ill person or dealing with a life threatening illness or be suffering from a life threatening illness yourself.  You should also explain your specific situation in respect to the importance of making a flight happen.  All applications require medical confirmation to be reviewed. We are a Canadian based charity.  Flights must be in Canada, to Canada, or a Canadian flying to a loved one in another country.

Do the Travel Miles cover a round trip?

Yes they do!

Do the Travel Miles cover the taxes?

Yes they do! Give A Mile pays for the flight taxes out of our operational budget.

Who books the flights? We do! We collect the miles in our name and once we have enough we will book the flight and send you the ticket/itinerary by email.

Is there a choice of which airline to fly with?

Give A Mile collects loyalty miles to make flights happen. We need to book your flight with airlines that the miles work with, and where seats are available. This includes most of all the Star Alliance airlines. We hope to expand this to many other airlines in the future.

Is there a way to thank those that donated miles?

The donor is usually made up of a community of several people so the best way to say thank you is to send us back a note or photo from your visit, we will share it with our community. In some cases, the donor may ask to remain anonymous and if this is the case unfortunately you will not be able to thank the donor.

Can I fly anywhere in the world?

The answer is yes, however you will need to take care of any visa or visiting eligibility requirements yourself. In order to accumulate the large amount of miles that will be required for this, you should post your testimonial as early as you can to give donors enough time to fund your trip.

How soon can I use this service or how long does it take?

We ask for at least two weeks’ notice, so donors will have time to read your story, and donate enough miles to fund your trip. If you need to leave sooner Give A Mile will read your story and consider funding your trip with our miles pool.

What if don’t get enough miles donated for my trip?

There may be some instances in which your trip will not be funded. Give A Mile will do its best to help those in need, however we cannot provide any guarantees.

 

DONATIONS/DONORS

Can I choose a specific person/story to donate my miles to?

Yes, you can. Read a story that is compelling or resonates with you. Click on Donate to this Story, then choose which type of points or cash you would like to donate.  It will ask you to setup a brief profile this way you can keep track of all the flights you have donated to.  You also enter the amount of miles or money you would like to donate.  $40 is roughly equal to 1,000 miles. To complete the transaction you will be asked to login to Aeroplan, PayPal, etc.  No money or miles is transferred until you have logged into that account.  Any questions or problems email us at [email protected].

What kind of points can I donate? Currently Give A Mile is partnered with several organizations:

  • Aeroplan miles
  • American Express can be converted to Aeroplan
  • And 12 other reward programs that can be found here

We hope to expand this to many other Airlines in the future. We are in the process of expanding to more programs and more details will follow soon.

Can I just donate money?

Yes, there is a PayPal or Credit Card option for money donations. Money Donation Money Donation

Is my donation tax deductible?

We are currently working on being able to provide tax receipts for any money donated but not for loyalty points or miles donated.

Does Give A Mile have charity status?

We are federally registered Canadian not for profit. We are currently working on being able to provide tax receipts.

How many miles do I have to donate?

1,000 miles is currently the minimum. You can donate 1,000, 10,000 or 100,000. It is entirely up to you and Give A Mile and the recipients will be happy with anything!

How can I trust Give A Mile?

We believe in spirit and good of 99.9% of people. We are committed to full transparency. As our stories build, please read our testimonial section. If you feel any trust has been violated in any part of this equation, please contact us immediately and we will investigate it fully.

Do you have a question that wasn’t answered here?

Please email your question to [email protected] and we will respond to you as soon as we are able.